Q : WHEN CAN ONE MAKE A BOOKING?
Bookings can only be made when you are preparing for travel at least two days in advance or consideration urgent booking can be made. Fore urgent booking please Contact Us.
HOW CAN I CHANGE THE DETAILS OF MY BOOKING?
If you need to change your booking please get back to us through email or telephone.
CAN I KNOW YOUR WORKING HOURS?
Our office operates 8:00a.m - 8:00pm, Nigeria Time – Monday through Saturday.
This is made available to you at the time of your booking.
HOW DO I PURCHASE ELECTRONIC TICKET?
Please contact us for confirmation on best to buy an electronic ticket.
WHAT IS AN ELECTRONIC TICKET (E-TICKET)?
Electronic tickets are stored within the airlines reservation system rather than printed on a paper copy. The service is similar to the traditional paper ticket process, but it save time. Your boarding passes are collected upon check in; please remember to take personal identification with you. Please note that not all airlines have the facility to offer e-tickets. Certain airlines enforce restrictions on the number of flights that can accept e-tickets. Certain airlines do not accept e-tickets for Infants. Certain airlines are not able to offer e-tickets on all flights due to their own system capabilities. If the itinerary includes more than 1 airline then an e-ticket is not always possible. Airline reservation systems may be experiencing technical issues requiring paper tickets to be issued. Please note that paper tickets cannot be converted to an electronic ticket after issue.
MY NAME IS WRONGLY SPELT ON MY FLIGHT TICKET, WHAT CAN I DO?
It is not possible to change your name on an airline ticket. The ticket will have to be cancelled on penalties payment and a new ticket will need to be issued.
WHAT DOES "TICKET ON DEPARTURE" MEAN?
It means you pick up your tickets at the airport when you leave. This is common for late bookings. You will need to go to the Airline's desk at the designated airport, and quote your Airline's reference number, and provide your passport for identification.
MY WIFE IS PREGNANT, CAN SHE TRAVEL?
Some airlines does not carry women who will be 28 weeks or more pregnant on the date of return travel. For pregnancies between the 28 and 34 week stages, a Doctor's Certificate confirming Fitness to fly will be required. Travel may not be accepted for any woman who will be beyond 34 weeks pregnancy at the date of travel.